Home Xbox Forum Why can’t I sign in onto my xbox live?

Why can’t I sign in onto my xbox live?


I’ve had my xbox live for over a year now without any problems and then suddenly it signs me out and when I try to sign in it doesn’t let me. I tested the connection and it said I failed the MTU test, why is it now all of a sudden it failed when I’ve had it for so long? Is there any way to solve this problem or something that can help?

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  1. The xbox website says that if your router or gateway is not compatible with live or has incorrect mtu settings. Heres the website because it gives info that is usefull for fixing it. [url is not allowed]. Good Luck 🙂

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